Frequently Asked Questions?
Our Values Shape Our Service
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Why should Office Keepers be my first choice for services?
Office Keepers has a proven record of superior service and exceptional pricing in the cleaning industry. Every member of our crew is trained and updated on the latest cleaning techniques, and help to the highest possible standard. We work to achieve the highest level of clean and at a reasonable cost.
What kind of customer support can I count on?
Office Keepers offers 24 hour-a-day, seven days a week, customer service. In the event a client has a special need, our crew is always on call and can be dispatched on short notice. Our Operations Department has dedicated itself to a 2-hour on-site response time for all emergency client concerns. Your satisfaction is our highest priority.
What size facilities do you clean?
We clean facilities of every size, from small offices to multi-story buildings, no job is too small or too big for our staff. We have provided service for office buildings, industrial buildings, retail shops, and car dealerships, just to name a few. Whatever the size, big or small, you will receive a quality cleaning service that exceeds your expectations.
What is the “Communication Log” book?
The “Communication Log” book is the method our crew uses to communicate with each facility. Since most facilities are cleaned after business hours, our crew knows just how important it is to have open and consistent communication every time a facility is cleaned. We place importance on accountability and do everything we can to exceed our clients expectation. This standard of excellence sets us apart from every other cleaning service in the state.
Who uses our services?
We service a variety of facilities and industries. Examples of who has used our service includes offices, manufacturers, hi-tech industries, retail, automotive dealerships, hotels, medical/healthcare facilities, apartment communities, exercise facilities as well as educational institutions.
Who do we service?
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Does Office Keepers have an emergency phone number in case I need it?
Yes, we provide all our customers with an emergency phone number and can be reached 24 hours a day, should an unexpected event take place.
How detailed are Office Keepers cleaning services?
We believe that every element of the cleaning job, no matter how small, contributes to the overall quality of our cleaning service. For this reason, we assure you that all cleaning tasks are reviewed and monitored to ensure no detail was overlooked.
Do you provide a guarantee with your services?
Quality is important to us and we will not leave the job until the customer is fully satisfied from our service.
Do you provide cleaning services in my area?
Office Keepers provide services to the entire Phoenix metro area, and also serves Tucson and surrounding areas.
Can you provide references?
Absolutely, we are more than happy to provide references and are available upon request.
Office Keepers clients include very well known companies, we will provide a full list of references upon request.